Turning Point
Turning Point offers a range of services depending on what you need, from detox and residential rehab to supported living and aftercare support. Click below to see more information. You can also read about our range of services in the Guide to Services leaflet.
0207 437 3523
Sexual Health London
Sexual Health London provides free confidential advice on sexual health and contraception, including the following service:
- Home testing kits for STIs
- Regular and emergency contraception
- Advice and guidance on PEP and PrEP
- Advice and guidance on drugs, alcohol and sexual/domestic violence
- Advice on local clinic locations
For coil fitting or removals you can attend your local NHS sexual health clinic or we can refer you at the practice. You will need to complete this questionnaire and email it to the practice. You may need to have a telephone or face to face appointment with the GP or nurse before the referral can be approved.
Dean Street, Soho
Dean Street offers free confidential advice, condoms, contraception, emergency contraception, STD and HIV testing. Appointments can be made online or by calling 020 3315 6699.
Opening times
Monday: 8am – 7pm
Tuesday: 8am – 7pm
Wednesday: 12 – 7pm
Thursday: 8am – 7pm
Friday: 9am – 4pm
Saturday: 11am – 4pm
Sunday: closed
John Hunter Clinic, Chelsea and Westminster Hospital
The John Hunter clinic offers free confidential advice, condoms, contraception, emergency contraception, STD and HIV testing. Appointments can be made Online or by calling 020 3315 4040
Opening Times
Clinic opening hours for face-to-face appointments are:
Mon: 9am–4pm
Tue: 9am–7pm
Wed: 12:30–7pm
Thu: 9am–7pm
Fri: 9am–4 pm
They also have and advice line for Monkey Pox
For advice on Monkeypox please see link to below resources or call the London helpline: 0333 2423 672 (Mon-Fri 8am-6pm, Sat/Sun 9am-1pm)
Primary Eye Care
Primary Eyecare provides NHS funded eyecare services across large parts of England. The services are available from the majority of local opticians, from the smallest independent practice to the largest national chains.
The provide both urgent and routine services for the assessment, treatment and referral of:
- Red eye or eyelids
- Dry, gritty or uncomfortable eyes
- Eye irritation and inflammation
- A lot of recent discharge from the eye or watery eye
- Recently occurring flashes or floaters
- Painful eye
- Ingrowing lashes
- Recent and sudden loss of vision
- Foreign body in the eye
Local opticians that provide these treatments, include:
– Specsavers Opticians
1 Cathedral Walk, Cardinal Place, Victoria, London SW1E 5JH
Tel: 020 7976 4250
– The Optical Studio
4 Warwick Way, London SW1V 1RU
Tel: 020 7834 7296
– Boots Opticians
145-147 Brompton Road, Knightsbridge, London SW3 1PQ
Tel: 02075893296
For eye problems, visiting the optician is often better than coming to the GP as they are experts in eye care and treatment and have the necessary equipment to be able to assess and treat you. For details on how to book in please visit their website below
Chelsea and Westminster Hospital
Our maternity team includes consultant obstetricians, paediatricians, midwives, obstetric nurses and healthcare assistants and several clerical staff, all of whom endeavour to work together to create a positive experience for all women who choose to deliver with us.
Self refer online or call 020 3315 8381
St Mary’s Hospital
Our maternity and obstetrics service provides care for women and babies throughout pregnancy, labour, and the postnatal period, usually through about 10 days after birth.
It is important to start your antenatal care early in your pregnancy, as soon as you find out you are pregnant. Use our online self-referral form to quickly refer to our maternity service.
020 3312 6135
http://www.imperial.nhs.uk
University College Hospital
Antenatal care is the right care you get from health professionals during your pregnancy. You will be offered appointments with a midwife, or sometimes a doctor who specialises in pregnancy and birth. You should start your antenatal care as soon as possible once you know you are pregnant. Women can refer themselves to our service by completing a self-referral form.
020 3447 9400 or uclh.antenatalreferrals@nhs.net
www.uclh.nhs.uk
Healthshare
This is a service that can deal with all your musculoskeletal problems. You can see a physiotherapist who can go on and organise all appropriate test and scans with specialist follow up if need be. This is the exact service that a GP will refer you to. You can refer yourself to the service.
Contact: 0203 752 6060 or enquiry@healthsharelondon.org.uk
healthsharelondon.org.uk
Keen London
KEEN London is the only charity in London providing one-to-one support at free sports and activity sessions for children with additional needs or disabilities. We believe no child should miss out on the benefits of sports and physical activity. With the support of our amazing volunteers, our weekly sessions give our athletes the chance to play games, make friends and, most importantly, have fun!
keenlondon.org
Stepping on Out
Our aim is to enable people with disabilities to gain independence away from a college or day care environment. We make our own greetings cards, bookmarks and other goods which we sell at various venues in the Borough to raise funds for our business.
steppingonout.org.uk
Tavistock Relationships
Our experienced counsellors and psychotherapists offer a range of services to help you through any difficulties you are experiencing.
Consultation appointments are available Monday at either the Warren Street or Liverpool Street Centres. A few consultation appointments are also offered in the evenings and on Saturdays at Warren Street Centre.
0207 380 1960
tavistockrelationships.org/
Talking Therapies
If you need support with anxiety or depression, you can self-refer to Talking Therapies.
Contact: 030 3333 0000 or westminster.iapt@nhs.net
NUPAS (National Unplanned Pregnancy Advisory Service)
We provide a safe and trusted service to ensure informed choices around pregnancy, contraception and sexual health can be made.
0333 004 6666
https://www.nupas.co.uk/
BPAS (British Pregnancy Advisory Service)
We provide support and care for women seeking legal abortion. We deliver contraceptive advice and care, including vasectomy and emergency contraception in collaboration with existing NHS services.
03457 30 40 30 or info@bpas.org
www.bpas.org
Chelsea and Westminster Hospital
If you have become pregnant and you want to consider stopping the pregnancy please contact the service.
020 3315 8381
Marie Stopes
We provide NHS-funded and self-funded abortion and vasectomy care through our network of local clinics all over England.
0345 300 8090
It can be difficult to manage a child’s weight. Please contact this service for help with diet and increasing physical activity.
0203 795 9346
You can refer yourself to Healthshare for physiotherapy if you:
- Have a muscle or joint related issue/condition
- Are registered with a GP within the areas we operate
- Are over 18 years old
- Are not under the care of a hospital consultant for the same problem
- Live in London catchment areas.
To self refer, please visit – Self-referral guidance – Healthshare
Alternatively, we also have a First Contact Practitioner Service at the South Westminster Centre. Patients can see one our our trained Practitioners for advise and support on managing their condition, pain management and accessing an onwards referral. Please speak to a member of our reception team for a referral or complete a PATCHs.
Congratulations on your pregnancy.
Choosing the right hospital can be an overwhelming process. To help you do this, it can be helpful to know how NHS maternity care is provided.
We want everyone to have continuity of carer during their maternity care.
This means you are linked to the same team during your pregnancy and postnatal care. This helps build a relationship with your midwife and their team. Research shows this leads to better outcomes for both mums and babies. It can also give you a more positive experience throughout your pregnancy.
Please consider where you live as part of your decision about where to have your maternity care. All hospitals offer continuity of carer if you live within in their catchment area.
If you live outside of the catchment area, we can still provide maternity care but are unable to offer continuity of carer. The hospital from the catchment area you live in will be responsible for your postnatal care once you have left hospital after giving birth.
All midwifery appointments are held in local community hubs if you live within our catchment area.
To self refer to Chelsea and Westminster Hospital click here Self-refer online — Chelsea and Westminster Hospital NHS Foundation Trust (chelwest.nhs.uk)
To self refer to Guys and St Thomas Hospital click here Maternity | Guy’s and St Thomas’ NHS Foundation Trust (guysandstthomas.nhs.uk)
Skin lesions and moles are can be harmless unless there is a change in size, shape or colour. If you have any concerns regarding a skin lesion, please contact the practice and provide a photo(s) (if possible/not in a non-sensitive area) and book a GP telephone appointment. If a face to face appointment is required, the GP will arrange this with you.
For further general information please click here Moles – NHS (www.nhs.uk)
This self-assessment will help you assess whether you could be suffering from depression, based on how you’ve been feeling over the last fortnight.
Please complete the following self-assessment tool –WHO STEPS Depression Self-assessment Tool (shinyapps.io)
For referral to local community mental health services, please call 03033330000, email westminster.iapt@nhs.net or visit Westminster NHS Talking Therapies (cnwl.nhs.uk) . Westminster Talking Therapies provide a range of talking therapies for individuals, over 16 years of age, who feel anxious and worried or down and depressed in the Westminster borough.
A body mass index (BMI) above the healthy weight range or too much fat around your waist can increase your risk of serious health problems, like heart disease, type 2 diabetes, stroke and certain cancers. Use the BMI calculator to find out if you or your child’s weight is healthy.
Calculate your body mass index (BMI) – NHS – NHS (www.nhs.uk)
If you are concerned about your BMI, nutrition, exercise or have poor sleeping habits, please speak to a member of our team to book an appointment with our Health and Wellbeing Coaches, who are highly trained to help patients via coaching.
Are You a Carer?
If you are please let us know – we may be able to help you.
Contact Carers Support
Telephone: 0808 808 7777
Helpline and other support | Carers UK
Email: advice@carersuk.org
Office Hours: Lines are open 9am to 6pm Monday to Friday,Calls are free from UK landlines.
If you need somebody to talk to or a listening ear, Samaritans is also available 24 hours a day, 365 days a year on 116 123 or you can email jo@samaritans.org
There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.
- Support and advice for carers in Westminster | People First Home | People First (peoplefirstinfo.org.uk)
- Social care and support guide – NHS (www.nhs.uk)
- Practical tips if you care for someone – Social care and support guide – NHS (www.nhs.uk)
- Care after illness or hospital discharge (reablement) – Social care and support guide – NHS (www.nhs.uk)
- Carers’ breaks and respite care – Social care and support guide – NHS (www.nhs.uk)
- Benefits and financial support if you’re caring for someone – GOV.UK (www.gov.uk)
- Access to Work: get support if you have a disability or health condition: What Access to Work is – GOV.UK (www.gov.uk)
- About Us – Caring as a Young Carer (carers.org)
If you are a carer and would like some support, we have a team of social prescribers that are avalibale to assist you. Additionally, if you are over the age of 50 we host AgeUK weekly sessions at our Practice. Please speak to one of our Receptionists for a referral.
Download the NHS weight loss guide – our free 12-week diet and exercise plan. The plan, which has been downloaded more than 4 million times, is designed to help you lose weight safely – and keep it off – Lose weight – Better Health – NHS (www.nhs.uk)
Our team of Health and Wellbeing Coaches can also support patients in the following areas. Please speak to a Receptionist for a referral:
- Patients are living a sedentary lifestyle, walking far too little and not performing any form of structured
exercise - Patients aren’t eating properly – nutritional quality or quantity. Often people are skipping structured meals,
and either going hungry, or are eating high processed, high fat, high sugar, caloric foods on the go which in
some cases are contributing to weight gain. Food quality is low, insufficient protein intake and increased risk
of malnutrition. - Extreme dehydration. 90% of patients are drinking 1/ <1L of water per day
- Lack of daily structure and organisation
- Poor sleeping habits and sleep hygiene
- Lack of strength or resistance training which is contributing to mobility issues (long run)
Additionally, please speak to a member of the team if you would like a referral to weight management.
Dedicated Health Services for the Armed Force community
The Veterans Mental Health and Wellbeing Service, is the new overarching name for the Veterans’ Mental Health Transition, Intervention and Liaison Service (TILS), Veterans’ Mental Health Complex Treatment Service (CTS) and Veterans’ Mental Health High Intensity Service (HIS). The new name has been developed following feedback from veterans and their families to make it easier for those leaving the military and veterans to find help. Op COURAGE is for Service leavers, reservists, veterans and their families, who can contact the service direct, or ask a GP, charity or someone else, such as a family member or friend, to refer them.
For further information, including contact details for the service in your region visit – Mental health support for veterans, service leavers and reservists – NHS (www.nhs.uk)
Veterans Trauma Network (VTN)
The VTN is for veterans who have physical health problems which have been caused from their time in the Armed Forces. Located in a number of major trauma centres across England, the VTN works closely with DMS, Op COURAGE: The Veterans Mental Health and Wellbeing Service , as
well as military charities, to provide specialist care and treatment. Access is via GP referral only.
Personalised care for veterans
Veterans who have a complex and life-long health condition may be eligible for the veterans personalised care programme, which seeks to give individuals more choice and control over how their care is planned and delivered. Veterans will have a personalised care plan based on what matters to them and which they help to develop. They may also be eligible for a personal budget to pay for some of the care and support
they need. Access to this programme of care, means that veterans should also get more support in the community and access to a range of help, such as emotional and practical support from people who have similar health conditions or disabilities. This is in addition to being supported to access dedicated services, such as Op COURAGE and the VTN. Applications should be made to the person’s local integrated care system.
For more information, visit https://www.england.nhs.uk/personalisedcare/upc/ipcfor-veterans/personalised-care-for-veterans/
Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.
- Benefits for carers. Benefits for carers – Social care and support guide – NHS (www.nhs.uk)
- Benefits for the under-65s.Looking after someone guide | Carers UK
- Benefits for the over-65s Financial help if you’re disabled: Disability and sickness benefits – GOV.UK (www.gov.uk)
- Carer’s Assement Your benefits, tax and pension after the death of a partner: Tax and National Insurance – GOV.UK (www.gov.uk)
- Other benefits.Looking after someone guide | Carers UK